Good Tuesday Morning,
As we wind down the month of November, 2019.
Again, I say, time is passing way too quickly.
I try to live the most that I can in any one day but that does not seem to stop the hands of time.
Alvin and I went for a walk after work.
We started to make the bend at the entrance of the park and he stopped.
He looked both ways and turned toward home.
So that was it …. I tried but he wanted to go back home.
Thankfully we had a nice long walk on Sunday.
I think that perhaps he does not like to walk in the dark.
At the beginning of our walk just past the poop station it is quite dark.
It can definitely be off setting for sure.
There are houses that line the outside lines of the park and perhaps they did not wish to put too many street lights out there or it would be distracting and annoying for the
homeowners.
But then there is the public who walk in the park with and without their beloved dogs.
It is truly pretty dark.
There are street lamps but not enough to light the area.
If someone or something was in the bush/trees near the water you would not see them.
I have resorted to carrying a flashlight.
The main reason was to find Alvin’s poo …. as I always pick it up.
Unlike so many others.
Seems like in the winter people don’t care.
What is up with that anyway?
Anyway, the flashlight does help us feel more secure.
In the end we turned around and headed for home.
It was a bit of a walk and being a Monday I was not heartbroken to take a short walk.
We did have some fresh air and that was a good thing.
So guess what I did last night?
I had just finished supper and had made some tea when I decided to “quickly” go upstairs and check my email.
While doing what I had gone to the computer to do ….. I saw my most recent TELUS bill.
When I opened it to see the amount and to write it down, I almost fainted.
It was over $170.00.
My usual bill is somewhere around $130.00.
I know that I had not rented more than one movie.
So I checked the statement.
Low and below I found out why.
They had charged me for the PVR rental to the tune of $39.00 (and change).
So I called TELUS and the wait was up to one hour.
Really, is that anyway to do business.
Have you ever waited in line at the grocery store or bank for one hour?
The only exception is the hospital or Doctor’s office and I get that …. whole different ball of wax.
But your internet/phone/cable provider.
Really.
Really.
Really.
I was mad.
I do not get mad often but I was mad.
So as I was on the computer I checked out the online assistant.
Well after they said “put in simple terms” and still did not understand, I connected to CHAT.
There were 3 people ahead of me so I figured the chances of me getting served in the next little while were good.
Finally after what felt like forever, I was connected.
She identified herself and then asked for me to verify who I was and asked what the issue was.
So I explained.
After several minutes she ended up checking my bill ( as I suggested in the first place ).
Came back on and said that she would credit my account for the rental amount and ensured me that it would never happen again.
Anyway, my bill is back to normal.
After one hour on the phone/computer I went back to my cold cup of tea.
Not exactly the way that I had planned to spend most of my time for the evening.
I could also see that Alvin was annoyed with the whole being in the office bit.
Anyway I was happy to have my bill corrected and it only cost me “one hour of my time.”
So how much is my time worth?
I guess $39.35.
Well time to go back downstairs.
Grateful it is a new day.
Alvin is as well.
Tonight will definitely be working on those Christmas cards because that did not happen last night.
Happy Day.
Have an awesome Tuesday.
Remember with Kindness and Respect we will live our lives.
I will admit that last night I was not feeling very kind.
To say that I was not wholly respectful would not be a true statement.
But anyway !
Always, Carol & Me Alvin
My New Life @ 51 