Second Half of the NEW YEAR.

Good Morning All,

Well I had an interesting day yesterday to say the least.

Who would have thought that not having cable would affect your WiFi connection for work.

Well it does and it did.

So it was a long day working remotely with one of our IT staff.

Even had to take the laptop upstairs and plug it into the MODEM/Internet Connection to see if could access.

Of course, that worked (which was a good thing).

So I learned some valuable information yesterday.

TELUS Optik is Internet.

The TELUS repair person came about 12:30 which was 1/2 hour early.

Thank goodness for that.

He also found that I had a cord attached from the External Hard Drive off my Computer to the Modem that should have not been there.

So now the green light on my External Hard Drive is not flashing yellow.

Good thing.

It was after 2 p.m. when I actually was able to start work.

When I checked phone messages for work I had 32 and then received more after that.

Wouldn’t you know that I then had issues with the phone app that we are using.

So had to change password and that worked.

It was an incredibly long and frustrating day.

Of course, Alvin was needy because I was anxious.

So this will be short as I desperately need coffee and would like to start work early.

With hopes that sometime in the not too distant future I can actually get caught up or at least relatively close.

Oh what a life.

I am most grateful to our IT guy and the guy from TELUS.

They were patient and I learned so much.

Hopefully I can remember.

Alvin is whining.

I hope that this is my productive, quiet on the phones kind of Tuesday and the rest of the week.

Fingers crossed for me ….. send me some good vibes.

I will try to remain calm, cool and collected.

 

I know that good things are coming to me and to you.

I know that my life is very blessed despite the odd blip on the screen.

I am grateful.

And I can watch television once again.

 

Wishing you all a great Tuesday.

May you be surrounded by love and support.

Kindness and respect.

 

Living with kindness and respect.

I/We shall remain,

As Always, Carol & Alvin

Second Half of the NEW YEAR.

Good Monday Morning,

Why is it that the weekends have to pass so quickly?

Sunday nights have always been for the most part “sleepless” for me.

I cannot seem to turn the thoughts off.

I toss and turn.

I think about what needs to be done at work.

The thoughts just keep rolling and rolling and tossing and going on and on.

Drives me a bit off the deep end.

Then come Monday morning ….. I just want to stay in bed.

Likely I am not alone in this respect.

 

Anyway we did have a nice weekend.

I got some things checked off the TO DO LIST.

Had coffee and a lovely visit and some laughs with two of my girl friends.

I chatted on the phone yesterday afternoon with my youngest brother.

The only thing that was frustrating this weekend was the loss of cable.

Connection not working.

I called the phone number for TELUS and an automated message stated that the wait would be just over one hour.

I could wait on the line or receive a call back, I decided to go for the call back.

Almost two hours later, no call back.

So I called with my cell phone.

At three o’clock, I decided to go on the computer and try their online help desk.

After less than five minutes I was chatting with someone.

She was going to “reboot” the connection.

After a few minutes she called me on my cell.

After one hour …. nothing ….. I unplugged and plugged every cord twice or three times.

Waited till the cows came home and nothing.

So after 4:00 p.m. she asked me if I wanted someone to come out.

YES, please I said.

So I have a tech person coming out this afternoon.

What a waste of the afternoon except for the chat with my brother.

Anyway, I am running late of course.

I definitely need coffee.

The help line is located in the Philippines.

I asked.

She said that they only have a few staff in Canada.

Well I thought at least we are employing people in other countries.

But at the same time we have lots of people that need jobs here.

Telus is likely not paying them much compared to what they would have to pay them in Canada.

Oh, the greed of large corporations.

Another story for another day.

We did manage to squeeze a walk in before supper.

I also made this yummy quinoa dish.

Just threw it together.

So happy.

 

I hope that you have an amazing Monday.

Be safe.

Keep well.

Have patience.

I managed to have some yesterday from 12:30 – 4:15 p.m.

 

With kindness and respect.

I/We shall remain,

As Always, Carol & Alvin

Living … One day at a time.

Good Tuesday Morning,

As we wind down the month of November, 2019.

Again, I say, time is passing way too quickly.

I try to live the most that I can in any one day but that does not seem to stop the hands of time.

 

Alvin and I went for a walk after work.

We started to make the bend at the entrance of the park and he stopped.

He looked both ways and turned toward home.

So that was it …. I tried but he wanted to go back home.

Thankfully we had a nice long walk on Sunday.

I think that perhaps he does not like to walk in the dark.

At the beginning of our walk just past the poop station it is quite dark.

It can definitely be off setting for sure.

There are houses that line the outside lines of the park and perhaps they did not wish to put too many street lights out there or it would be distracting and annoying for the

homeowners.

But then there is the public who walk in the park with and without their beloved dogs.

It is truly pretty dark.

There are street lamps but not enough to light the area.

If someone or something was in the bush/trees near the water you would not see them.

I have resorted to carrying a flashlight.

The main reason was to find Alvin’s poo …. as I always pick it up.

Unlike so many others.

Seems like in the winter people don’t care.

What is up with that anyway?

Anyway, the flashlight does help us feel more secure.

In the end we turned around and headed for home.

It was a bit of a walk and being a Monday I was not heartbroken to take a short walk.

We did have some fresh air and that was a good thing.

 

So guess what I did last night?

I had just finished supper and had made some tea when I decided to “quickly” go upstairs and check my email.

While doing what I had gone to the computer to do ….. I saw my most recent TELUS bill.

When I opened it to see the amount and to write it down, I almost fainted.

It was over $170.00.

My usual bill is somewhere around $130.00.

I know that I had not rented more than one movie.

So I checked the statement.

Low and below I found out why.

They had charged me for the PVR rental to the tune of $39.00 (and change).

So I called TELUS and the wait was up to one hour.

Really, is that anyway to do business.

Have you ever waited in line at the grocery store or bank for one hour?

The only exception is the hospital or Doctor’s office and I get that …. whole different ball of wax.

But your internet/phone/cable provider.

Really.

Really.

Really.

I was mad.

I do not get mad often but I was mad.

So as I was on the computer I checked out the online assistant.

Well after they said “put in simple terms” and still did not understand, I connected to CHAT.

There were 3 people ahead of me so I figured the chances of me getting served in the next little while were good.

Finally after what felt like forever, I was connected.

She identified herself and then asked for me to verify who I was and asked what the issue was.

So I explained.

After several minutes she ended up checking my bill ( as I suggested in the first place ).

Came back on and said that she would credit my account for the rental amount and ensured me that it would never happen again.

Anyway, my bill is back to normal.

After one hour on the phone/computer I went back to my cold cup of tea.

Not exactly the way that I had planned to spend most of my time for the evening.

I could also see that Alvin was annoyed with the whole being in the office bit.

Anyway I was happy to have my bill corrected and it only cost me “one hour of my time.”

So how much is my time worth?

I guess $39.35.

 

Well time to go back downstairs.

Grateful it is a new day.

Alvin is as well.

Tonight will definitely be working on those Christmas cards because that did not happen last night.

Happy Day.

 

Have an awesome Tuesday.

Remember with Kindness and Respect we will live our lives.

I will admit that last night I was not feeling very kind.

To say that I was not wholly respectful would not be a true statement.

But anyway !

 

Always, Carol & Me Alvin

Living … One day at a time.

Good Morning All,

Thursday it is.

Yesterday turned out to be great weatherwise.

On our walk I just wore a sweater, yay.

The sun did shine.

 

After work I picked up Humphrey as his Mom was busy after work.

Then started supper as the TELUS service person was to arrive somewhere between 5-7 p.m.

Lucky for me he was at my house by 5:19 p.m. and finished everything and gone by 6:03 p.m.

So I quickly scooped up Mr. Alvin and went for a short walk as we did not wish to leave Sir Humphrey alone for too long.

I was pleasantly surprised when I learned from the TELUS person that I would not in fact lose my series scheduling.

Yes, I lost the few shows that I did not manage to watch from the old PVR but I was so OVER THE MOON pleased that I did not have to set up the scheduling again.

So it worked out.

Humphrey was very intrigued by this young man, he followed him and watched him as he worked.

Alvin he was excited and yes, barked some but behaved pretty well all things considered.

I really thought it was cute when Humphrey walked over to the young man’s bag and looked in.

He also laid on the floor in the office while he was swapping out the MODEM and just watched intently.

I was able to watch the two shows I missed on the TELUS ON DEMAND.

YAY, me.

We had a great night ….. pretty quiet and that is always great on a Wednesday.

 

You may wonder why I repeat my message, this message everyday?

About being kind and respectful.

It is a reminder to me mostly.

As some days, maybe most days it is easy to lose the kindness and respect aspect.

Sometimes I am disappointed in my behaviour but I always try to do better.

After all, I am only perfect in that I am not.

Well almost time to leave.

There be poop to pick up in the backyard.

Yup, that will always bring one back to earth.

Yes, it will.

 

I hope that you are having a great Thursday whether you are just starting, half way through or at the end.

Wherever you are….. whenever you are ….. have a wonderful day.

 

With kindness and respect I shall be me.

 

Always, Carol & Alvin

Thought for the day ……

Good Morning and Welcome to Thursday the 14th day of December, 2017.

Another beautiful day on the way.

Our TELUS guy actually showed up ten minutes earlier than scheduled.

They always give you a two hour window and mine was between 5-7:00 p.m.

He is the first one to be early.

The young guy said he was done early at the previous appointment which happened to be close by.

I would not have been home if I had not received a ride home from my daughter.

I had been thinking of going for a quick walk with Alvin so that was totally lucky.

Unfortunately after one hour of checking all the equipment and talking to several TELUS staff members, we were no farther ahead.

Problem not solved.

Oh well …… problem has been noted and I will be watching my bill.

So almost the weekend.

Tonight right after I get home from work – my neighbour across the street is going to come over and cut my hair.

I am so grateful to have her so close.

She charges reasonably ….. affordable.

So excited to have my hair cut for Christmas and the holidays.

Love the last cut and will get done same way.

After that …. hopefully time for a quick supper and walk before our company, another neighbour comes for tea and treats.

She is the wife of the man who fixed my dryer.

Alvin loves them as much as I do.

They are just plain great people.

Always have been great friends.

Well I guess I had better get the show on the road.

I am not typing quite as fast as usual.

My hand is feeling much better …. but still a bit swollen and sore depending on what task I am doing.

Happy Thursday.

Feeling good …. today.

Great day ahead.

Special Hello to:  my sister …… I am excited to speak to you …… maybe SKYPE on Sunday?

Always, Carol & Alvin

Thought for the day …..

Good Morning and Welcome to Wednesday the 13th day of December, 2017.

Another beautiful “spring-like” day on the way.

A good bit of the ice has melted and I am truly thankful for that.

Mid week, that is a good thing.

We are having our “floor” Christmas potluck today.

I am taking a veggie ….. “corn” ……. not too exciting but everyone loves corn, right?

Sure hope so.

Alvin and I have been enjoying our evening walks in this gorgeous weather.

Good for body, mind and soul.

My sprained hand is healing.

On the days that I use it more ….. well I know it for sure.

But life goes on.

Sometimes you just have to power through things.

Tonight my girl is picking me up after work and giving me a ride home.

Love rides home with my daughter.

Catching up and all.

A technician is coming from TELUS this evening to hopefully get my “internet” in order.

Always something.

Well time to go and get that corn packed ….. I need to put my purse and the corn in one bag so that I can carry them with my good hand.

Have a wonderful Wednesday.

I hope that life is treating you wonderfully well.

Happy Day ….. Christmas is just around the corner.

Special Hello to: My Sister …… we will SKYPE soon.

Always, Carol & Alvin

Follow My New Life @ 51 on WordPress.com